FAQs

To receive a refund for a damaged product. The refund will be processed once we receive the product back; you can expect a full or partial refund, depending on the team's choice, or a replacement as soon as possible.

Yes, there are certain situations where only partial refunds are granted. These include a book with obvious signs of use, a CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened, any item not in its original condition, is damaged, or missing parts for reasons not due to our error, and any item that is returned more than 30 days after delivery.

To qualify for a return, your item must be unused and in the same condition you received it. It must also be in its original packaging.

Yes. All our LED neon lights include a free remote and dimmer for complete control. This remote and dimmer offer numerous brightness settings, ON/OFF options, and different party modes.

On a variety of acrylic backboards, neon signage can be attached. Your options for the neon sign backdrop include a rectangular cutout or a curved acrylic backdrop, depending on the design and typeface of the neon sign.

The answer is that NeonChamp does indeed sell incomplete neon signs. Our UV printing service combines the benefits of UV and neon LED illumination.

There are numerous colour options available when constructing your LED neon signage. You have a choice of different colours. Eight of the 12 colour options become white when the light is turned off. The LED tubes on the remaining ones have a hue that keeps them brilliant even when off.

More than 20 font variations are available, including block, cursive, and double-lined styles. Additionally, you can change the font style to reflect your personality or writing style.

Yes! 2D signage can be created without charge. You may get a general idea of your neon sign with our design tool. Before placing an order, you can also make necessary adjustments. Before placing an order, you may view a comprehensive image of your unique neon sign using our free design editor.